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| Support Ticket
System |
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Everyone
in business know that one satisfied customer is having
the potential of getting many new customers and dissatisfied
customer can be the opposite of the same. Thus, every
business need to have a clear Customer Support System
in place, which should be efficient in handling customer
complaints and requests in the best possible manner. |
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Our
Support Ticket System is designed keeping the same
in mind and has many features that are required by
the major businesses :
- Easy Integration with current website.
- Unique Complain Number Generation for tracking
each complaint.
- Ratings of the complaint (High, Medium, Low)
- Complain Addressing time and the routing of complains
in each department.
- Tracking of specified complains through unique
complain number.
- Auto Response to the customer immediately on receiving
the email.
- Many more customized features.
- Knowledge base development for frequently asked
questions and patches download.
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| Our Services |
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Third generation Resources, based in India, is an ardent provider of efficient
services in offshore software development and offshore web development as well as
outsourcing the services as per the requirements.
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